Tenant Services: Skyline Commercial Management Inc.

Click the button below to create service requests and track the progress of those requests from start to completion. Once you have entered your request (e.g., roof leak, HVAC issue, etc.), it will be automatically dispatched electronically to our Skyline Team for action.

Submit a Request

If you do not have an account set up for service requests, please contact the Portfolio Manager for assistance.

For emergencies and 24/7 service, please call 1 (800) 451-5229.

Customer Service: Priority Number One at Skyline Commercial Management Inc.

Impeccable customer service is the number one focus at Skyline Commercial Management Inc (“Skyline Commercial”).

Skyline Commercial takes pride and ownership in the maintenance of its properties, and in its long-standing relationships with its tenants and local brokerage communities. Skyline Commercial’s job is to ensure that your experience at your place of business is hassle-free, allowing for peak performance and the reduction of operational and financial risk.

What to Expect as a Tenant

As a tenant with Skyline Commercial, you can expect superior property management service—it is a key driver in what it does every day. Skyline Commercial consistently measures its customers’ satisfaction using Net Promoter Score (NPS) metrics to ensure that its service is nothing less than outstanding.

You can expect Skyline Commercial to take ownership to ensure that your business is thriving in its locations. Skyline Commercial understands that your business’ needs are distinct and ever-changing, and that ongoing, open conversation and feedback is crucial so that it can consistently meet those needs.

What Makes Skyline Commercial Unique?

Skyline Commercial facilitates the daily operation and maintenance of all properties owned by Skyline Commercial REIT and Skyline Retail REIT.

Skyline Commercial is also part of Skyline Group of Companies. Being part of a larger entity provides unique benefits that help to make its locations better places to work and do business.

These benefits include:

Relationship With Service Providers

Maintaining solid relationships with preferred tradespeople and contractors means that Skyline Commercial receives optimal pricing from these service providers. This buying power results in cost savings for Skyline Commercial’s tenants.

Clean Energy Commitment

Consistent exposure to new opportunities to surface value and provide excellent service to Skyline Commercial’s customers.

For example, in conjunction with Skyline Group of Companies’ clean energy team, Skyline Commercial evaluates the incorporation of clean energy solutions at its locations.

Internal Capital Project Team

Using a well-established, in-house capital project team means that all interests are aligned. Through their years of experience at Skyline Group of Companies, Skyline Commercial’s capital project leaders have the industry knowledge and expertise for project success.

Meet the Skyline Commercial Team

Contact Skyline Commercial

Have a question? Get in touch with the Skyline Commercial team. They are looking forward to hearing from you.

Head Office


5 Douglas Street, Suite 301
Guelph, ON N1H 2S8
P: 519-826-0439519-826-0439
F: 519-836-2320


After-Hours Emergency Number: (800) 451-5229(800) 451-5229

Regional Offices


1665 Russell Rd. Unit 2, Suite 200
Ottawa, ON K1G 0N1
P: 613-249-9696613-249-9696
F: 613-249-0915


501A Newbold Street
London, ON N6E 1K4
P: 519-963-0560519-963-0560
F: 519-963-0562


The information provided on this website is for general information purposes only and is derived from sources that Skyline Commercial REIT believes are reliable. This website does not constitute an offer of, or solicitation for, the purchase and sale of any securities under any circumstances. Please read the confidential offering documents before investing, as they contain important information on fees and risk factor. Nothing herein should be construed as investment, legal, tax, regulatory or accounting advice.