Click the button below to create service requests and track the progress of those requests from start to completion. Once you have entered your request (e.g., roof leak, HVAC issue, etc.), it will be automatically dispatched electronically to our Skyline Team for action.
If you do not have an account set up for service requests, please contact the Portfolio Manager for assistance.
For emergencies and 24/7 service, please call 1 (800) 451-5229.
Customer Service: Priority Number One at Skyline Commercial Management Inc.
Impeccable customer service is the number one focus at Skyline Commercial Management Inc (“Skyline Commercial”).
Skyline Commercial takes pride and ownership in the maintenance of its properties, and in its long-standing relationships with its tenants and local brokerage communities. Skyline Commercial’s job is to ensure that your experience at your place of business is hassle-free, allowing for peak performance and the reduction of operational and financial risk.
What to Expect as a Tenant
As a tenant with Skyline Commercial, you can expect superior property management service—it is a key driver in what it does every day. Skyline Commercial consistently measures its customers’ satisfaction using Net Promoter Score (NPS) metrics to ensure that its service is nothing less than outstanding.
You can expect Skyline Commercial to take ownership to ensure that your business is thriving in its locations. Skyline Commercial understands that your business’ needs are distinct and ever-changing, and that ongoing, open conversation and feedback is crucial so that it can consistently meet those needs.
What Makes Skyline Commercial Unique?
Skyline Commercial facilitates the daily operation and maintenance of all properties owned by Skyline Commercial REIT and Skyline Retail REIT.
Skyline Commercial is also part of Skyline Group of Companies. Being part of a larger entity provides unique benefits that help to make its locations better places to work and do business.
These benefits include:
Relationship With Service Providers
Maintaining solid relationships with preferred tradespeople and contractors means that Skyline Commercial receives optimal pricing from these service providers. This buying power results in cost savings for Skyline Commercial’s tenants.
Clean Energy Commitment
Consistent exposure to new opportunities to surface value and provide excellent service to Skyline Commercial’s customers.
For example, in conjunction with Skyline Group of Companies’ clean energy team, Skyline Commercial evaluates the incorporation of clean energy solutions at its locations.
Internal Capital Project Team
Using a well-established, in-house capital project team means that all interests are aligned. Through their years of experience at Skyline Group of Companies, Skyline Commercial’s capital project leaders have the industry knowledge and expertise for project success.
Meet the Skyline Commercial Team
Director, Commercial Business Operations
Skyline Commercial Management Inc.
Contact Skyline Commercial
Have a question? Get in touch with the Skyline Commercial team. They are looking forward to hearing from you.